Shipping :

Here at Moonava we are committed to deliver the best customer experience. Thus, we offer a FREE DELIVERY to all of the following countries:

 
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*Australia: Any major cities

*Asia: China, Hong Kong, Indonesia, Japan, Taiwan, Thailand, Singapore, South Korea

*Europe: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, UK

*North America: Canada, United States

If your country is not listed above, send us an email and we will tailor the best option for you.

Shipping  takes from 3 to 15 business days, depending on your location. Feel free to contact us for more information.

Customers may have to pay tax and customs duties upon receipt of the order. Rates vary depending on the country of destination. 

Moonava is not liable for these charges but we will credit up to 25% of these charges toward your next order. Simply email us a copy of the receipt and we will send you a discount voucher.

 

 

30 Days Free Trial :

Your satisfaction is our priority

You have 30 days to fall in love with Moonava's incredibly soft bedding. If  you are  not completely satisfied, just return the products for a full refund.

This offer only valid for new customers paying full price purchase. Valid until 30 days after delivery date from courier. The same requirements are applicable to all refunds.

 

 

Refund & Exchange :

Moonava always aims for the highest quality, however, to err is human.

We are happy to refund any faulty products and exchange incorrect sizes or colors.

Please  read our care and wash instruction carefully, as damaged, used, or washed products cannot be refunded/ exchanged.

How it works? Simply send us an email to hello@moonava.com and we will let you know how to proceed.
 

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